At Flacrev Solutions, we partner with DevRev to empower product-led companies with the intelligence, speed, and agility they need to scale. As a modern alternative to siloed CRMs and ticketing tools, DevRev aligns your support, engineering, and product teams around a single source of truth — your customers.
Disconnected customer feedback loops, siloed communication between support and engineering, slow ticket resolution, and missed insights from user behaviour and pain points are common challenges that hinder operational efficiency and customer satisfaction. These issues can create gaps in understanding and slow down the ability to address critical needs effectively.
Your teams deserve more than just a CRM.
DevRev connects developers and customers in one unified platform — enabling faster product delivery, proactive customer support, conversational AI at work, and continuous feedback loops that drive innovation and customer satisfaction.
We don’t just implement DevRev — we craft solutions that seamlessly align with your product journey.
By integrating with tools you already use — like Salesforce, Jira, Slack, Outlook, and more — we create a connected ecosystem that works for you.
Our hands-on training in AI and workflow automation empowers your teams to move faster, work smarter, and deliver standout customer experiences.
DevRev is an AI-powered platform that brings your support, product, and engineering teams together — so your issues are resolved faster, your feedback shapes the product directly, and your voice is always heard.
With Conversational AI at work, DevRev creates a smoother, smarter, and more connected experience for you as a customer.
The result: Accelerated delivery, smarter support, and a shared understanding of the customer journey.
DevRev Search is a powerful, AI-driven search experience that gives your team instant access to organizational knowledge — both structured and unstructured
With DevRev Search, your team can surface the right answers at the right time — reducing ticket resolution times, improving knowledge sharing, and boosting team productivity. No more context switching or lost insights.
We offer full-spectrum services to unlock DevRev’s potential
Our integration services connect DevRev seamlessly with leading platforms such as Salesforce (including Revenue Cloud and Data Cloud), Jira for engineering workflows, Slack and Microsoft Teams for enhanced collaboration, and Outlook or Gmail for ticket syncing. We also support integration with custom APIs and internal tools, ensuring comprehensive connectivity for your organization.
We offer tailored setup services designed to align DevRev with your product and customer journey. Our goal is to ensure a smooth and efficient onboarding process that maximizes the potential of your DevRev platform.
We provide role-based enablement across teams, equipping them with the skills and knowledge to use DevRev effectively. Our training programs include comprehensive documentation, hands-on workshops, and continuous support to ensure successful adoption and sustained growth for your organization.
Our services include building role-specific dashboards tailored to your team’s unique needs. Additionally, we configure DevRev objects to match your business lifecycle, such as transitioning from trial to paid users and fostering long-term customer retention.
We offer full-spectrum services to unlock DevRev’s potential
